MGT 300 - CHAPTER 5

CHAPTER 5 👉 ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC                                                  INITIATIVES



                                
                   ORGANIZATIONAL STRUCTURES

      ⇝ Organizational employees must work closely together to develop strategic initiatives that                     create competitive advantages.

     ⇝ Ethics and security are two fundamental building blocks that organizations must base their                   businesses upon.


                        IT ROLES AND RESPONSIBILITIES

              👀 Information technology is a relatively new functional area, having only been around                              formally for around 40years.

             👀 Recent IT-related strategic positions :
                    👊 Chief Information Officer (CIO)
                    👊 Chief Technology Officer (CTO)
                    👊 Chief Security Officer (CSO)
                    👊 Chief Privacy Officer (CPO)
                    👊 Chief Knowledge Office (CKO)



Chief Information Officer (CIO)
👾 Oversees all uses of IT and ensures the strategic alignment of IT with business goals and                      objectives.
👾 Broad CIO functions include :
         🙈 Manager - Ensuring the delivery of all IT projects, on time and within budget
         🙈 Leader - Ensuring the strategic vision of IT is in line with the strategic vision of the                                             organization
         🙈 Communicator - Building and maintaining strong executive relationships


                                  
                                             Average CIO compensation by industry

                                
                                                     What concerns CIOs the most


Chief Technology Officer (CTO)
👾 Responsible for ensuring the throughput, speed, accuracy, availability and reliability of IT

Chief Security Officer (CSO)
👾 Responsible for ensuring the security of IT systems

Chief Privacy Officer (CPO)
👾 Responsible for ensuring the ethical and legal use of information

Chief Knowledge Office (CKO)
👾 Responsible for collecting, maintaining and distributing the organization's knowledge


                                    
                                            Skills pivotal for success in executive IT roles


The Gap Between Business Personnel and IT Personnel
👯 Business personnel possess expertise in functional areas such as marketing, accounting, and sales
👯 IT personnel have the technological expertise
👯 This typically causes a communications gap between the business personnel and IT personnel

Improving Communications
🙊 Business personnel must seek to increase their understanding of IT
🙊 IT personnel must seek to increase their understanding of the business
🙊 Responsible of the CIO to ensure effective communication between business personnel and IT              personnel

Organizational Fundamentals - Ethics and Security
🙌 Ethics and security are two fundamental building blocks that organizations must base their                   businesses on to be successful.
🙌 In recent years, such events as the Enron and Martha Stewart, along with 9/11 have shed new                light on the meaning of ethics and security.


Ethics

💕 The principles and standards that guide our behavior toward other people
💕 Privacy is a major ethical issue
          😁 Privacy ⇝ The right to be left alone when you want to be, to have control over your own                                        personal possessions and not to be observed without your consent.
💕 Issues affected by technology advances

          😁 Intellectual property ➢ Intangible creative work that is embodied in physical form

          😁 Copyright ➢ The legal protection afforded an expression of an idea such as a song, video                                         game and some types of proprietary documents.

          😁 Fair use doctrine ➢ In certain situations, it is legal to use copyrighted material

          😁 Pirated software ➢ The unauthorized use,duplication, distribution, or sale of copyrighted                                                     software

          😁 Counterfeit software ➢ Software that is manufactured to look like the real thing and sold                                                              as such.

💕 One of the main ingredients in trust is privacy
💕 Primary reasons privacy issues lost trust for e-business
                         
                         


Security

👾 Organizational information is intellectual capital - it must be protected
👾 Information security ⇝ The protection of information from accidental or intentional misuse by                                                   persons inside or outside an organization.
👾 E-business automatically creates tremendous information security risks for organizations




                                                    
                                 THE END CHAPTER 5

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